Shipping policy
Order Processing & Fulfillment
- Fulfillment Timeline: Orders are processed and shipped within 1 business day.
- Exclusions: Orders placed on weekends or holidays will be processed on the next business day.
- Order Modifications: Once an order is placed, modifications or cancellations may not be possible due to our fast processing times.
Shipping Methods & Delivery Timeframes
- Standard Shipping: Estimated delivery 3-7 business days (Contiguous U.S.).
- Expedited Shipping: Available at checkout with an estimated delivery of 1-3 business days.
- Freight Shipping: Large or oversized items will be shipped via freight carriers and may take 7-14 business days for delivery.
- Alaska, Hawaii & U.S. Territories: May experience extended shipping times.
Tracking & Delivery Updates
- Once your order ships, you will receive a tracking number via email to monitor your shipment.
- Delivery updates and estimated arrival times will be available through the carrier’s tracking system.
Lost, Stolen, or Damaged Shipments
- Lost Packages: If your order has not arrived within the estimated timeframe, please contact us within 7 business days of the expected delivery date.
- Damaged Shipments: If your item arrives damaged, please visit our Contact Page within 48 hours of delivery with photos of the packaging and item.
- Stolen Packages: Melsupply.com is not responsible for stolen packages once marked as delivered. Please contact the shipping carrier or file a claim if theft is suspected.
International Shipping
- Currently, we do not ship internationally.
📧 For any shipping-related questions, visit our Contact Page.